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Information, Advice or Guidance
Section 3: How your own values, beliefs and attitudes may
affect interactions with clients
This section will explore the following:
• How to work with clients in a supportive and non-discriminatory manner
• How your own values, beliefs and attitudes may affect
interactions with clients.
How to work with clients in a supportive and non-
discriminatory manner
As mentioned in the previous section, it is very important to try and put your own
values and views on hold when dealing with a client. They need to be able to explain
their situation without feeling judged or discriminated against.
! STOP AND THINK!
What do you understand by ‘discriminatory behaviour’? Make
some notes in the space below.
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