Page 84 - Part B

Information, Advice or Guidance

You might have thought of the following:

• Provide Sasha with resources in a different format (video, audio, etc.)

• Provide Sasha with the contact details of an advisor/organisation better
suited to her needs

• Provide Sasha with resources that could help tackle the issue (e.g.
educational computer software).

C Case Study: Empowerment – Ezra

Ezra has issues with his housing situation. He claims that his
landlord is not fulfilling their side of the tenancy agreement, and
Ezra’s house is starting to become unfit to live in.

What could you do to empower Ezra to try to resolve his issue?

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