Page 85 - Part B
P. 85
Information, Advice or Guidance
You might have thought of the following:
• Provide Ezra with the contact details of the Property Officer
• Provide Ezra with resources relating to the ‘Landlord and Tenant Act 1985’
• Provide Ezra with resources relating to legal costs and refer him to the
Citizens Advice Bureau.
Key Facts
• Empower your clients to solve their own issues where possible
• In order to empower your clients, they need the skills, knowledge
and understanding to tackle their issues.
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