Page 79 - Part B

Information, Advice or Guidance

Section 3: How to support a client to plan and take action

This section will explore the following:

• Factors which influence the level of support offered to a client

• Situations where clients would be empowered to take action.

Factors which influence the level of support offered to
a client

When dealing with clients, it is important to remember that every client is different;
it is important not to stereotype or pre-judge a client based on previous experience.
Treating every client as an individual will help build respect and trust, and avoid any
potentially embarrassing situations.

! STOP AND THINK!

What factors could a client have in order for them to need
additional support? Take a few moments to think about what
each means and make notes in the space below. You may
find it helpful to think of factors that have caused you to need
additional support in the past.

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