Page 25 - Part B

Information, Advice or Guidance

Section 4: How to monitor and evaluate client referrals to
other agencies

This section will explore the following:

• The process for monitoring and evaluating signposting or referral of clients
to other agencies

• The systems for recording signposting or referral of clients within own
organisation

• How to obtain and record feedback from clients following signposting or
referral.

The process for monitoring and evaluating signposting or

referral of clients to other agencies

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