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Information, Advice or Guidance
How impartiality in service delivery is maintained
D Definition
Impartiality – Equal treatment of all rivals or disputants; fairness.
Impartiality refers to fair behaviour that is not biased or partial in
any way.
E.g. ‘An impartial judge working on a court case.’
Source: Oxford English Dictionary
! STOP AND THINK!
Think about your own organisation, or an organisation that
you are familiar with. What measures are in place to ensure
impartiality in the organisation is maintained? Do you think
these measures are effective? Make notes in the space below.
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