Page 92 - Part B
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Information, Advice or Guidance
Section 5: How to use information resources to meet client
requirements
This section will explore the following:
• How to use own agency’s main information sources
• How to interpret information in the context of client enquiries.
How to use own agency’s main information sources
Each organisation will have their own information resources, and it is important that
you spend some time finding out where they are, and the different forms they are
available in, before working with clients.
! STOP AND THINK!
What resources are you likely to have access to in your
organisation? Take a few moments to think about this and then
make notes in the space below.
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