Page 63 - Part B
P. 63
Information, Advice or Guidance
Let’s Summarise!
Take a few moments to answer the following questions to help you
summarise what you have learnt in this section. This will help you answer
the upcoming assessments.
1. Barriers can often be identified early in the process by using good
questioning and listening skills.
True False
2. All organisations should have policies around barriers which should
include topics like equality, interpretation services etc.
True False
3. If an organisation monitors data for equality and diversity purposes they
will always provide a better service to clients.
True False
Check your answers by looking back over this section.
Congratulations, you have now completed Section 4
and Unit 4. Please now go to your assessment and
answer Q7 to Q9.
Scan the QR code to unlock some essential assessment tips.
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