Page 101 - Part B

Information, Advice or Guidance

Learning Outcomes Unit 4

1. Understand the information, advice or guidance needs of a specific group of
clients.

1.1 Give examples of possible information, advice or guidance needs of a specific
group of clients in the context of own practice

1.2 Identify a range of factors which may affect client choices and how these could
impact upon the client.

2. Understand how to explore choices and options with a specific group of clients.

2.1 Describe how different clients can be assisted to make appropriate choices and
options

2.2 Compare the different ways in which individuals from a specific group are enabled
to explore their choices and options.

3. Understand how to enable clients to challenge discriminatory behaviour and

practice.
3.1 Give examples of how discriminatory practice and behaviour may impact on

certain client groups

3.2 Give examples of how prejudice and stereotyping can be challenged by clients.

4. Understand the range of barriers which may prevent clients from being able to
access information, advice or guidance services.

4.1 Describe barriers which may prevent a specific group of clients from achieving
their requirements

4.2 Describe ways to support a specific group of clients to overcome the identified
barriers

4.3 Explain the purpose of monitoring in relation to equality and diversity.

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