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Information, Advice or Guidance

A range of potential agencies for referral or signposting

The kind of places and people you will signpost or refer to depends on your knowledge,
experience and the kind of organisation you work within. Below are some examples of
signposting and referral organisations based on different jobs.

Referral Signposting
Occupation
Organisation Organisations
Specific career websites
or organisations such
Careers Advisor
as NHS jobs or the
Armed Forces

Self-help groups,
Mental Health
Counsellor Organisations e.g. Mind charities such as
The Princes Trust

Departments within your Other support services
Customer Service Advisor organisation (such as such as the council, or
housing or benefits) local authorities

Debt Advisor The government money Citizens Advice Bureau
advice service and other money charities

Local education colleges
Employment Advisor
and job centers
The housing department
Housing Support Worker of a local council or local
housing society

Government organisations Charities that help people
Learning Support Worker such as the Disabled with disabilities such as
Student’s Allowance the Dyslexia Association

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