Page 19 - Part-A
P. 19

Information, Advice or Guidance



                   Requirements



                   A requirement is something that is needed or wanted. A client will have requirements
                   that need to be met. For example, a client approaching their local council’s housing
                   department might have a housing issue they require to be dealt with correctly.

                   As mentioned above, the crucial step to ensure you meet the requirements of
                   individual clients is to ensure you understand their requirements fully.

                   Once you have understood the requirements of your clients, meeting their
                   requirements should become significantly easier.




                        !        STOP AND THINK!


                               Think about your own experiences, when you have visited
                               a shop or perhaps tried to get advice or guidance. What
                               requirements do you have? Are these requirements normally
                               met? Make some notes in the space below.























































                                                        17
   14   15   16   17   18   19   20   21   22   23   24