Page 71 - Part A

Counselling Skills

10 tips for effective person-centred practitioners

1. Set clear boundaries: For example, when and how long the session should last.
Certain topics of conversation may be ruled out.

2. The client knows best: Let the client explain what is wrong. Don’t tell them what
their problem is or how they should solve it.

3. Act as a sounding board: Listen carefully to what the client is saying, and then
try to explain to him/her what you think he/she is saying in your own words. This
helps to clarify the client’s point of view and also helps the client to understand
his/her feelings better and begin to look for a constructive way forward.

4. Don’t be judgemental: Clients may need to feel reassured that they will be
accepted for the person that they are and not face rejection or disapproval.

5. Don’t make decisions for them: Remind them that nobody else can, or should
be allowed to, choose for them whilst helping them to explore the consequences
of the options open to them.

6. Concentrate on what they are really saying: Listen carefully, the problem they
initially present may not be the real problem at all.

7. Be genuine: This may mean disclosing things about yourself.

8. Accept negative emotions: Some clients may have negative feelings about
themselves, their family or even the counsellor.

9. Be aware of how you speak: It is possible to convey a great deal through tone
of voice. Often it may help to slow down the pace of conversation, or have short
pauses where the client has time to reflect on the direction of the session.

10. Know your limitations: You may not be the best person to help. Knowing
yourself and your own limitations can be just as important as understanding
the client’s point of view.

Key Fact

Person-centred theory underpins person-centred practice by
putting the client at the centre or focus of the helping relationship.
The practice is directed at the client’s needs, not those of the
counsellor. It recognises the client’s potential for self-help and
encourages the client’s personal growth.

69